Chapter 7:

- - Concept and Brief Description: Training Employees
This chapter was all about training employees. It explained how to know when it is right to train employees and the most productive way to do it. It gave a lot of graphs and charts showing different methods, techniques and applications. It also gave many examples of how to provide meaningful training to employees.
- - Emotional Hook:
My emotional hook in this chapter was just realizing how important it is to understand your employees. By understanding your employees and their personalities you will be able to perform more meaningful training, which will really benefit the company.
- - Key points to elicit for discussion:
I think by trying different training techniques and then surveying participants after is a great way to see which technique is most useful for your company. This is a very important concept if you want to save time and money.
- - Facilitative Questions:
How is the best way to get to know your employees and see which training works best for you? How is the best way to get employees excited about training and want to learn more?